The signature drinks start at $5, $4.5 calls, $3.5 wells, apps are $4 to $7 depending on what you want. I am sorry to hear that you had a poor experience in regards to the cruise ship shuttle service. Additionally, if you only have the opportunity to catch up on TV when youre away from the duties of home, I still havent figured out why theres no small show time or movie channel booklet, or any kind of guide whatsoever that tells you whats on TV. Best wishes! We enjoyed and we dont mind coming back here. It would be a nice amenity and you might want to have your housekeepers check the towels that they roll up so prettily, because that was right there and could have easily been seen if somebody bothered to look, maybe it was even from the housekeeper, I dont know. Wonderful food and drinks but none of us needed the added aggravations.More, Kevin was amazing. We appreciate every piece of business as there are no spare guests. Can a gluten free person get a good meal at this restaurant? Are there any historical sites close to Hilton Galveston Island Resort? Wtf. I hope you and your family join us again whenever your travels bring you back to Galveston! Foxtail Our indoor restaurant serving an outstanding breakfast by DoubleTree as well as traditional and local favorites for dinner. Guests are provided with hand sanitizer and masks are required in public areas. When you get hungry, visit the on-site restaurant or order it to your room via 24-hour room service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. They don't have even 1 vending machine. We could not pass each other between the TV and bed. I am so sorry to hear that you had a poor experience at the hotel and the staff did not exceed expectations. 4112 Seawall Boulevard, Galveston, Galveston Island, TX 77550 + Add phone number + Add website + Add hours. How is Landry's Prime Seafood & Steaks rated? And management, I am sure you will read this and for that I appreciate that someone has taken the time to review these reviews. Please come back and visit soon! And I suppose one has to ask for a mini fridge which was advertised. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Occupancy: 1 - 12 I left 3 NEW bottles of shampoo and conditioner in our bathroom and when I went back a week later (because we were on a cruise) they had no recollection of them. Will stay at different hotel next year. You stay at a nice hotel and park securely for free. Carlton is a great asset to our team and I'm glad he went above and beyond for you! We also have a relaxed lounge offering drinks and snacks, a seasonal swim-up bar, and room service. Go eat at Long John Silver's for 10.00 instead of 60.00. Own or manage this property? 5400 Seawall Blvd., Galveston, TX (Directions) | Phone: (409)744-5000 | Website | Book Direct. Thank you so much for kind words about the staff and hotel. by Galveston Historical Foundation, Request your Official Galveston Visitor's Guide Today. The bartender at the swim up bar was so nice and friendly. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Palm Court restaurant, is open all day and serves Caribbean inspired dishes and American cuisine. Comments aboutambience and sound levels say to me they expected a 5 star restaurant which landries is not. Our waitress Whitney was attentive and cheerful even though we kept her passed closing time The menu & food was top notch, not your typical hotel restaurant. Thank you for taking the time to let us know how your stay went! Love that I discovered that option. I did notice a few guests who were very rude to the staff and surprise surprise those folks didn't get very good service--and they. Thank you for everything. I would highly recommend this hotel. What an excellent dining experience. After reading some other reviews, we had low expectations, but my wide and I stayed here for a romantic weekend using airline miles. The staff was excellent, especially Erick at the front desk. Enjoy the fine Galveston lodging at the Hilton Galveston Island Resort with rooms and suites luxuriously designed and elegantly furnished with deluxe oceanfront views. Good service. 77550. I have contacted the Director of Rooms (Quinn B) and he has asked that you contact him to discuss this. What we received was so much more. I made my reservation and off we went. I have reached out to the Rooms Division Manager (Quinn B) and he has asked that you contact him to discuss your stay and how he can make it right. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Polite, prompt, friendly and cheerful. As a Hilton Honors member Ive come to expect quality rooms/service. Located on the Gulf of Mexico, this Galveston hotel features an outdoor pool surrounded by tropical landscapes, poolside dining and rooms with flat-screen TVs. We experienced exceptional service, location and stay while at this hotel. Book Hilton Galveston Island Resort, Galveston on Tripadvisor: See 3,655 traveller reviews, 1,080 candid photos, and great deals for Hilton Galveston Island Resort, ranked #10 of 58 hotels in Galveston and rated 4 of 5 at Tripadvisor. JOIN US FOR FRIED CHICKEN & PASTA NIGHT! Dear shawns41, Thank you so much for taking the time to review our property and bring these concerns to our attention. I hope you join us again whenever your travels bring you back to Galveston! Disregard the negative comments. What is there to do at Hilton Galveston Island Resort and nearby? The experience we provide our guests is very important to me. But it was another 5 minutes before we saw the beverage list.We both declined to order because of the poor service and made our way to our table which the server had to stuff paper under the leg so that it would balance properly. I hope you had a wonderful cruise and please join us again upon your return to Galveston! Offering location close to The Seawall, the resort overlooks gulf and has an American-style restaurant. Guests can enjoy poolside cocktails and light dining at Coconuts Bar and Grill or . Please feel free to reach out directly to provide any additional feedback, so we can earn a 5 bubble review on your next visit.Jeremy Bukac(409) 744-5000 ext 705. Overall good. Chef Joe took great care of us! He was attentive and kind and was a perfect server. If I was drunk then put me out and not serve me atall. My friends hosted an event there this past weekend (Plezzure Island), and the staff was more than willing to help us with anything we needed. The Hilton Resort has plenty of luxurious amenities to make your trip to Galveston unforgettable. Excellent food and service last night at Landrys. No view of ocean and could only see parking lot. The atmosphere was very comfortable and hospitable. Please see our partners for more details. Hotels near Silverleafs Seaside Resort; Hotels near Terramar; Hotels near Sunny Beach; Hotels near Springhill; . Starbucks and other favorite breakfast spots in Galveston. One of the nicer hotels on the Seawall. This is the version of our website addressed to speakers of English in the United States. The three-and-a-half-pearl Hilton Galveston Island Resort is an attractive option for business travelers and tourists alike, with a beautiful pool, free shuttle, and full-service restaurant and bar. It was frayed and worn. The service was great and the beer was cold and refreshing. Hilton Galveston Island Resort is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. What days are Hilton Galveston Island Resort open? Great night, food was amazing, Made a reservation for our wedding elopement a week in advance for a party of 10. Meeting space, a fitness center, concierge, and free Wi-Fi and on-site parking are other highlights. Galveston Island Hilton Resort has a fitness center and a business center with free WiFi. Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Share. The hotel was so gracious and accommodating! Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. We appreciate your business and letting us know what a great job we are doing. But two people told me there was a guide upstairs and when I told them there wasnt they told me housekeeping would bring one up and you guys dont offer that. Thank you for your kind words about the hotel and staff. I do apologize that we did not exceed your expectations during your visit. Guests can also take advantage of the fitness center, business center, free Wifi, self parking, and a convenient digital room key. My wife and I enjoyed the salmon and fried shrimp. The room was decent, the cruise parking/shuttle was awful. We appreciate your feedback during our remodel and hope you come back to stay in our newly remodeled rooms in the near future. We verify reviews to ensure the traveller booked with Expedia Group. The morning restaurant staff was so helpful, and made us all laugh during breakfast! A bit over priced I think but we would stay there again. We look forward to you visiting in the near future and exceeding expectations. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. A few minutes later, someone came on the phone and took her order which her husband picked up without issue. This is not even close to out Hilton standard and the service that we provide. There's a restaurant on site. 0 reviews. Horrible management, horrible food. Are any cleaning services offered at Hilton Galveston Island Resort? Which room amenities are available at Hilton Galveston Island Resort? Expectations rarely meet expectations. Area: 300 sq ft, Posted 4/20/2023 Both went out of the way to ensure we had a wonderful experience. Spend a day sunbathing at the beach only half a mile away, or set your sights on Galveston's top attractions in the area. We were only passing through on the way for our cruise but definitely want to come back and spend more time! Hilton Galveston Island Resort. Chef Joe took great care of us! Thank you so much for your kind words about the hotel staff. Host a corporate meeting in one of the hotel's boardrooms and stay productive in the professional business center. Hilton Galveston Island Resort 3,655 reviews #3 of 5 resorts in Galveston 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874 Visit hotel website 1 (855) 605-0316 Write a review View all photos (1,080) Traveler (725) 360 Panoramas (31) Videos (1) View prices for your travel dates Check In / / Check Out / / Guests Had the breakfast sandwich and coffee. This property puts you in the centre of Galveston, in 10 minutes' drive away from the . Thank you once again and we look forward to making it right. We will be back again courtesy of Chef Joe. A 24-hour front desk, concierge services and a gift shop are provided. Are pets allowed at Hilton Galveston Island Resort? The hotels largest meeting room is 3,500 square feet. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. that only has pastries and fruit and yogurt, when you avoiding dairy, white sugar and flourthese are things you should know. I would like to name an exception employee. Didn't have to wait to be seated or wait in awful lines." more 5. This is the version of our website addressed to speakers of English in Ireland. Yuck. The first impression from the staff was amazing, and it didnt stop there.We had a room with an amazing view of the Gulf of Mexico. People where swimming in the pool that where not staying there. Food was extremely over priced- wont be back.More. Breakfast was great as well. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. To a less mature couple, this could have ruined our weekend in Galveston, Our son paid for the reservation for us to celebrate our 40th anniversary. I have a special diet so its very hard for me to eat off a menu but the blackened fish tacos and the Caesar salad was very good. We do our bet to host local musicians in our lobby to create ambiance and fun for our guests. It is a great restaurant with great food. When you go (I highly suggest you do), ask for the manager "Joey." I called the hotel itself and asked if that was the one that had the swimming pool with the swim up bar and they confirmed it. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. The hotel manager, Lacey Douglas, heard the ruckus and was very quick to discreetly deescalate the. The fried calamari plate was good. Even tho' the view was spectacular in the morning, the lights at night only allowed you to see the pool area below. There was quite a line at check in and moved slowly. Orderedcalimari as an appetizer but never received it. his answer, oh no we dont have that. Great if you like everything breaded fried, less so if not. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Which languages are spoken by the staff at Hilton Galveston Island Resort? Q is a great waitress. Was plated with French fries and fried onion strings and alsocame with a prior side. My twin daughters and I dined at the Palm Court restaurant which is centrally located on the Lobby level of the hotel. No one even acknowledged we were sitting there for 10 minutes when my husband flagged someone down. Save. They assisted with luggage, and took us directly into the hotel to the most incredible front desk employee by the name of CARLTON!Carlton was professional and pleasant. Hotel is a good location for walking around and quick access to restaurants & store. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. We had a tilapia with crab topping. Contactless check-in and contactless check-out are available. Having a staff that values their guests and their guests enjoyment and being content with their overall experience. The only complaint I have is it was a whirlwind weekend and we didn't get to enjoy the hotel or beach as much as we would have liked. (Do they search your room?) This response is the subjective opinion of the management representative and not of Tripadvisor LLC. PEPPERED BACON, CAJUN-SPICED SCRAMBLED EGGS, CHEDDAR JACK CHEESE, AND YUKON GOLD POTATOES IN A SPINACH TORTILLAServed with House Roasted Salsa, HAM AND SWISS SANDWICH WITH A FRIED EGG AND AVOCADO ON COUNTRY WHITE BREADServed with Smothered Hash Browns, POACHED EGGS, REFRIED BEANS, PICO DE GALLO, AND QUESO BRAVO IN A CRISP CORN TORTILLA BOWLServed with Spanish Rice. came with a prior side. Restaurants near Hilton Galveston Island Resort 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874 Read Reviews of Hilton Galveston Island Resort Sponsored Mosquito Cafe 1,414 reviews 628 14th St "Fresh Seafood" 04/22/2023 "Quick Breakfast" 08/05/2022 Cuisines: American Cafe Find a table Palm Court A decent restaurant where the workers are overwhelmed due to lack of staff, the manager compensated for the very slow service, meals were ok , not outstanding and maybe were not served fresh. Our son requested continental breakfast. I was ill and they opened to gift shop in the wee hours which was very much appreciated and needed. Are you here yet? larasV1297ZN,Thank you for your kind feedback! We got a newly renovated room (deluxe gulf view) which was so nice and clean! I will personally follow up with our housekeeping team. As a guest of Hilton Galveston Island Resort, you'll find an outdoor pool, a spa tub, a sauna, and a 24-hour fitness center. Tommy with the valet service went above & beyond to make our stay excellent! daremejclcThank you for providing such great feedback on your stay! Area: 15,600 sq ft, Occupancy: 12 - 75 restaurantguru.com takes no responsibility for availability of the Palm Court menu on the website. Or at last she attempted to. We placed our order with the help of a very agreeable server and finally got our drinks. Happy hour is great. Yes, dry cleaning and laundry service are offered to guests. Hotel is not as clean as once was and carpeting needed to be replaced in our room. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Hilton Galveston Island Resort Dining and drinks Dine in for buffets breakfasts, lunch and dinner at Palm Court. Regarding complaints about the staff, I had a very different experience--I thought they were great! Can a vegetarian person get a good meal at this restaurant? We both declined to order because of the poor service and made our way to our table which the server had to stuff paper under the leg so that it would balance properly. Came in prior to a cruise. Stayed here for one night as we were getting on a cruise the next day. more. Thank you once again. Atmosphre and personality, not there. Thank you once again for your business, and comments, and we look forward to making this right. A 24-hour front desk, concierge services and a gift shop are provided. This website uses cookies to enhance user experience on our website. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Area: 3,400 sq ft, Occupancy: 2950 - 4700 Podcast: The Longstanding Legacy of the Galveston Scottish Rite, Celebrate World Oceans Day in Galveston, Texas, Podcast: Turning Destruction into Art, Galveston's Remarkable Tree Sculptures, Participating Homes Announced For The Galveston Historic Homes Tour, 3 Blissful Days in Galveston: An Itinerary to a Leisurely Island Time Adventure, Take a Self-Guided Tree Sculpture Tour in Galveston, 601 Tremont St Galveston, Other highlights include a poolside bar, a sauna, and a terrace. Texas This is not the service we are awaiting - Even we requested a daily makeover of our room, the room was. The San Luis Resort, Spa and Conference Center, Holiday Inn Resort Galveston-on the Beach, an IHG Hotel. The outdoor pool provides a splash of fun, and guests can also take advantage of a 24-hour fitness center and a spa tub. These are things that I wish I had known. Self parking is fairly close but bring slippers for your room if you dont want your socks to get Hilton Galveston Island Resort has an impressive staff, My husband & I visited yesterday evening to enjoy the music of a local musician. Add a photo. We loved everything about it. Improve this listing. The fishing pier and Galveston Island Convention Center are both within walking distance, and Moody Gardens, the Grand 1894 Opera House, and Pleasure Pier are within a 10-minute drive. Does Landry's Prime Seafood & Steaks offer takeout? What are the check-in and check-out times at Hilton Galveston Island Resort? I am very impressed with Lacey Douglas and her staff and I will be making all of my future stays in Galveston at the Hilton Resort Inn. Service was exceptional. I spoke with the manager on duty by the name of Quinn Bussey. Review. The room was comparable to other Hilton's I've stayed in but cramped. Room service was good, too. The wedding for the bride of the bridal shower is in July and we are thinking we are going to go ahead and stay here since we enjoyed it so much! We look forward to serving you in the future. We recently traveled to Galveston Texas for a cruise to Mexico. Guests can also check out the latest sports games with one of our bistro televisions, seven days a week. We are very proud of our restaurant team as they are always focused on great service! Finally we almost got our food but I was served French fries instead of onions. ambience and sound levels say to me they expected a 5 star restaurant which landries is not. 5310 Seawall Blvd, Galveston, Galveston Island, TX 77551-5872 +1 409-744-1010 Website Closed now : See all hours See all (211) Ratings and reviews 1,321 RATINGS Food Service Value Atmosphere Food and ambience Local cuisine, American, Seafood, Vegetarian Friendly, Vegan Options "OUTSTANDING CRAB CAKES!" "The Crab, Spinach & Artichoke Dip held." This is the version of our website addressed to speakers of English in South Africa. Atmosphere was nice, we sat in a booth. Stay at Hiltons' a lot and we're rarely disappointed. Does Hilton Galveston Island Resort offer any business services? Yes. We had a table by the window with a fantastic view of the gulf! Parking good. Main content starts here, tab to start navigating. Hilton Galveston Island Resort has 3 stars. Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874 1 (855) 605-0316 Galveston's 61st Street Fishing Pier 3649 Reviews 64 Q+A 100 Room tips Traveler rating Excellent 1,889 Very Good 748 Average 473 Poor 301 Terrible 239 Time of year Mar-May Jun-Aug Sep-Nov Dec-Feb Traveler type Families Couples Solo Business Friends Language *See fees and policies for additional details or extra charges, Valet parking costs USD 26 per night with in/out privileges, Uncovered extended parking costs USD 50 per week. This property accepts credit cards, debit cards and cash.
, Hilton Galveston Island Resort Hotel Galveston. situation with professional decorum and without embarrassing the woman nor upsetting the other guests. The staff speaks multiple languages, including English and Spanish. My husband had the fried onions & jalapeos and I had a dinner salad. The handle came off on the faucet but it was not too big of a deal to screw it back on, just a bit startling lol. Very appreciated! Whether you dine in our family-friendly lounge or poolside, all guests are guaranteed a spectacular view. Does the restaurant accept reservations? Host a corporate meeting in one of the hotel's boardrooms and stay productive in the professional business center. Many travellers enjoy visiting 1892 Bishop's Palace (5.2 km), Moody Mansion (4.0 km), and 1859 Ashton Villa (4.3 km). Stay active in the fitness center or take a trip to the beach, just steps from the hotel. Palm Court - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Are you sure you want to delete this question? Flower Garden Banks National Marine Sanctuary. Palm Court restaurant, is open all day and serves Caribbean inspired dishes and American cuisine. Sorry to ramble on but our dining experience could not have been better!More. The elvators were really dirty. * Sundays & Mondays Enjoy salad, dinner and dessert for two for $34.95! They also have a very nice covered patio with several tables that get a little closer view of the water! Good service. My son had requested room with balcony, didn't get it. He took time to recommend restaurants, attractions, shopping, etc. Breakfast time, add on cost, pool hours. The entire staff is wonderful at this hotel.
Private Landlords Rockford, Il,
Articles H